Are you able to view pop-ups?

The MyUtilityBill payment web site uses pop-ups during the payment process. One method to test your computer's ability to view pop-ups is to visit Popuptest.com. If your computer is blocking pop-ups, below are instructions for several common Internet browsers for handling pop-up blockers.


Microsoft Internet Explorer

  1. In the Internet Explorer Tools menubar, click Pop-up Blocker, then click Pop-up Blocker Settings.
  2. In the Exceptions section, add the following website to the "Address of website to allow" field: https://myutilitybill.bellevuewa.gov.
  3. Click Add, then click the Close button.


Firefox

  1. From the main page, click the Settings icon .
  2. In the Options screen, click the Content icon.
  3. In the Block pop-up windows section, click Exceptions.
  4. Enter the MyUtilityBill URL in the Address of Website field, click Close, then click OK.

For more information, visit the Firefox Mozilla page at http://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting.


Google Chrome

To manually allow pop-ups from a site, follow the stops below:

For more information, visit the Chrome website at http://support.google.com/chrome/bin/answer.py?hl=en&answer=95472.


Safari Web Browser